Privacy Policy
Privacy Policy – KaamilPay
Effective Date: Feb 13, 2026
KaamilPay respects customer privacy and is committed to protecting personal information while providing authorized mobile money agent and digital service operations.
1. Our Services
KaamilPay operates as a mobile money agent and digital services store offering services such as:
M-Pesa agent services
Customer cash-in and cash-out transactions through M-Pesa
Airtime sales
Internet and data bundle sales
General customer transaction assistance
2. Information We Collect
We may collect limited customer information including:
Full name
Phone number
Transaction reference details
Identification details where required by service providers or regulations
Customer support communications
3. How Information Is Used
Customer information may be used to:
Process requested transactions and services
Verify transactions when required
Maintain transaction records
Prevent fraud or unauthorized activities
Improve customer service and operational support
4. Information Sharing
KaamilPay does not sell customer information. Information may only be shared with authorized service providers, regulatory authorities, or where legally required.
5. Security
Reasonable administrative and technical safeguards are implemented to help protect customer information and transaction records.
6. Data Retention
Transaction and operational records may be retained for compliance, audit, security, and operational purposes.
7. Customer Responsibility
Customers are responsible for protecting their personal mobile money credentials, PINs, and devices.
8. Updates to This Policy
KaamilPay may update this Privacy Policy from time to time. Updated versions will be communicated through official channels where applicable.
9. Contact Information
KaamilPay
Email: info@kaamilpay.com
Phone: +254143014871
By using KaamilPay services, customers agree to this Privacy Policy.